Disney Faces Backlash for Dismissing Doctor's Death Lawsuit Using Disney+ Free Trial Agreement

Avery Emberly

Updated Thursday, August 15, 2024 at 12:00 AM CDT

A recent tweet from the popular account "Culture Crave" has sparked widespread outrage as it reveals a controversial move by Disney. The tweet, which has garnered 2.9 million views, details a tragic incident involving a doctor who died at a Disney Springs restaurant after suffering an allergic reaction despite being assured the meal was allergen-free. The doctor's widower subsequently sued Disney, but the entertainment giant is now seeking to dismiss the lawsuit by arguing that the doctor had agreed to arbitrate all disputes when signing up for a Disney+ free trial years earlier.

The image in the tweet is divided into two sections: one featuring a cheerful Mickey Mouse making a phone call gesture on a yellow background, and the other showing the Disney+ logo on a blue background. The tweet has ignited a storm of comments and discussions, highlighting various viewpoints on Disney's legal tactics and the broader implications of forced arbitration clauses.

One user commented, "Louis Rossman has been ringing the alarm bells about this for almost a year now. Companies are sneaking a forced arbitration clause into their Terms of Service to avoid lawsuits, effectively meaning you would be forced to settle outside of court on their terms rather than having the legal grounds to sue them for damages. It is no surprise to me that Disney would try and weasel their way out of this via a damn subscription agreement."

Another user expressed frustration with the current state of Terms of Service agreements: "ToS needs to be legislated. I want bullet points related to the product or service only. The way it works now I could owe my first born child to multiple corporations. Let’s take care of privacy at the same time. The EU is working on it. Why isn’t the US? …oh…money…"

The issue has even drawn comparisons to popular culture, with one user mentioning, "South Park addressed this kind of thing years ago when one of the boys ended up as part of a human centipede because he didn’t read the terms of service for his apple device."

The controversy has also sparked discussions about the legality and ethics of forced arbitration clauses. Users have voiced their opinions that such clauses should be made illegal, as they are often buried in lengthy and complex Terms of Service agreements that most people do not read.

This incident has not only highlighted the potential dangers of forced arbitration clauses but has also brought attention to the broader issue of consumer rights and corporate accountability. The tweet and the ensuing discussions serve as a reminder of the importance of being aware of the terms and conditions that come with using various products and services, and the potential consequences of agreeing to them without fully understanding their implications.

As the legal battle unfolds, it remains to be seen how the courts will rule on Disney's attempt to dismiss the lawsuit. In the meantime, the controversy continues to fuel debates about the need for greater transparency and fairness in consumer agreements.

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View source: Imgur

Top Comments from Imgur

LonelyHumanBoy

Louis Rossman has been ringing the alarm bells about this for almost a year now. Companies are sneaking a forced arbitration clause into their Terms of Service to avoid lawsuits, effectively it means you would be forced to settle outside of court on their terms rather than having the legal grounds to sue them damages. It is no surprise to me that Disney would try and weasel their way out of this via a damn subscription agreement.

TheFifthTK

ToS needs to be legislated. I want bullet points related to the product or service only. The way it works now I could owe my first born child to multiple corporations. Let’s take care of privacy at the same time. The EU is working on it. Why isn’t the US? …oh…money…

SpartaWolf117

Disney is the bad guy again. was weird for a while there

tsiyeria

https://www.cnn.com/2024/02/26/business/new-york-doctor-dies-at-disney-world-restaurant-after-staff-confirmed-food-was-allergen-free-lawsuit-alleges/index.html https://longisland.news12.com/disney-asks-court-to-dismiss-wrongful-death-lawsuit-of-long-island-doctor

gotoh***carolina

Inventive but I don’t believe a judge will let that one fly. The idea that negligence is absolved by a Eula/TOS would reshape the fabric of the insurance industry and there is way too much vested interest to allow that.

Alekazam1988

Those tos that they force us to agree to should be illegal. No one actually reads them, and you shouldn't need a law degree so your kid can watch a cartoon.

Kellbomber

If I was a judge and Disney's lawyers brought this arguement to my court room, I'd order my baliff to shoot them with a tazer.

TheUnnamedPoet

The vast majority of companies do not give even a single f*** about their customers. They want their customers money. If they could separate you from your money without giving anything back, they would.

Zetor

That's why it feels good when I pirate disney stuff. And amazon.

jwillustrat

South Park addressed this kind of thing years ago when one of the boys ended up as part of a human centipede because he didn’t read the terms of service for his apple device.

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