Privacy Policy
Trending.com, Inc.
Last Updated: March 21, 2026
1. Overview
This Privacy Policy explains how Trending.com, Inc. ("Trending.com," "we," "us," or "our") collects, uses, shares, stores, and protects information when you use Trending.com Studio, our AI-assisted video creation platform (the "Service").
By using the Service, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Account and contact information
Depending on how you use the Service, we may collect information such as:
- Your email address, password hash, and account credentials
- Profile details you choose to add
- Plan, billing, subscription, and transaction details
- Support tickets, messages, and attachments you send to us
2.2 Video, prompt, and upload information
We collect the information and media you submit to create or manage videos, which may include:
- Prompts, topics, titles, scripts, captions, metadata, and generation settings
- Images, audio, video, voice samples, and other files you upload
- Preview requests, render requests, generated outputs, and related workflow data
If your uploads or prompts include personal information, voice, face, likeness, or other sensitive material, we may process that information as part of your request.
2.3 Information collected automatically
When you use the Service, we may automatically collect:
- Device, browser, and operating system information
- IP address and approximate location derived from IP
- Usage logs, page views, actions taken, timestamps, and diagnostic records
- Security, fraud-prevention, and abuse-monitoring logs
- Cookies and similar technologies used to keep you signed in, remember preferences, protect the Service, and understand usage
2.4 Payment information
Payments are processed by payment providers. We do not store your full payment card number. We may receive limited billing information such as:
- Plan or subscription tier
- Billing status
- Transaction IDs
- Charge, dispute, or refund status
2.5 Information from third parties
We may receive limited information from third parties that help us operate the Service, such as payment processors, authentication providers, fraud-prevention providers, communications providers, analytics providers, hosting providers, and AI or media-processing providers.
2.6 Sensitive data warning
Please do not submit sensitive personal data unless it is necessary for your use of the Service and you have a lawful basis to do so.
Examples include:
- Government ID numbers
- Financial account numbers
- Health information
- Precise location information
- Biometric identifiers or templates
- Sensitive personal information about another person
If you submit this kind of information, we may process and store it as part of operating the Service, responding to support issues, enforcing our policies, and meeting legal obligations.
3. How We Use Information
We use information to:
- Provide, operate, maintain, and improve the Service
- Generate, store, render, and deliver the videos and assets you request
- Authenticate users and secure accounts
- Provide customer support and respond to requests
- Send transactional, billing, service, security, and support communications
- Detect, prevent, investigate, and respond to fraud, abuse, infringement, harmful content, and other policy violations
- Monitor service performance, debug issues, and maintain reliability
- Comply with legal obligations and enforce our Terms of Service
We may also use aggregated or de-identified information for analytics, security, and service improvement where permitted by law.
4. AI Processing and Third-Party Providers
4.1 What may be shared for processing
To create videos and related assets, we may share relevant request data with third-party providers that help us process the request. This can include prompts, scripts, uploaded files, generation settings, and related context needed to complete the requested feature.
Providers may include, for example:
- AI model providers
- Speech synthesis and media-processing providers
- Hosting, storage, rendering, and infrastructure providers
- Email, support, analytics, and security providers
- Payment processors
4.2 Personal information in AI inputs
We do not intentionally include basic account identity fields such as your account email address in AI model requests unless needed to operate the Service. If you include personal information inside prompts, scripts, uploads, or other request content, that information may be processed by third-party providers as part of your request.
4.3 Voice, face, likeness, and other sensitive media
If you submit audio, video, images, or text that include a person's voice, face, likeness, signature, or other identifying or sensitive material, we may process that content to provide the requested feature.
You are responsible for making sure you have all rights, notices, and consents required to submit that content and to authorize us and our providers to process it.
4.4 Provider terms and policies
Third-party providers operate under their own terms and privacy policies. We share what we reasonably believe is needed to provide, secure, support, and improve the Service.
5. Studio Videos and Outputs
5.1 Private by default
Studio videos and outputs are intended for the account that created them. We do not publish your Studio videos to public social networks, public galleries, or other public channels without your permission.
5.2 Your use of your videos
Subject to third-party rights, our Terms of Service, and your compliance with applicable law, you may use and publish videos you create with the Service. You are responsible for how you use, publish, distribute, disclose, or monetize those videos.
5.3 Internal retention and review
We may retain copies of prompts, uploads, previews, rendered outputs, logs, and related records for quality assurance, customer support, abuse review, security, billing, dispute handling, legal compliance, backup recovery, and service records.
The fact that a render download link expires or a file is no longer shown in your dashboard does not necessarily mean all related records have been deleted from our internal systems.
6. Safety, Fraud, and Abuse Monitoring
We may review, analyze, and preserve account information, usage data, prompts, uploads, outputs, billing signals, and logs to:
- Detect and prevent fraud, spam, and account compromise
- Investigate harmful, illegal, or abusive content and behavior
- Enforce our Terms of Service and other policies
- Protect our users, the public, our providers, and the Service
This review may involve automated systems, provider tooling, and human review.
If we believe it is necessary or are required to do so, we may preserve or disclose relevant information in connection with child safety matters, threats of harm, fraud, impersonation, intellectual property complaints, other legal claims, or law-enforcement requests.
7. How We Share Information
We may share information in the following situations:
- Service providers that help us host, store, render, secure, support, analyze, communicate, and bill for the Service
- AI and media-processing providers that help us create requested outputs
- Payment and fraud-prevention providers that help us process transactions and reduce abuse
- Team members and team admins when you choose to use shared workspace or team features
- Legal and safety disclosures when we believe disclosure is necessary to comply with law, respond to valid legal process, protect rights or safety, investigate abuse, address child safety concerns, or enforce our agreements
- Business transfers in connection with a merger, acquisition, financing, reorganization, or sale of assets
We do not sell your personal information.
8. Data Retention and Deletion
We retain information for as long as reasonably necessary to:
- Provide the Service
- Maintain account records
- Complete transactions and keep accounting records
- Secure the Service and investigate abuse
- Resolve disputes and enforce agreements
- Meet legal obligations
Retention periods vary depending on the type of data and how it is used.
8.1 Dashboard availability vs. internal retention
Rendered videos may have limited dashboard or download-link availability windows. For example, some user-facing render links may expire after a fixed number of days, while internal copies and records may remain longer for support, quality assurance, abuse review, business records, legal compliance, and service integrity.
8.2 Account deletion requests
If your account deletion request is approved, we aim to remove or anonymize personal information associated with your account where reasonably practical. Even after approved deletion, we may retain certain records where reasonably needed for:
- Legal compliance
- Security and fraud prevention
- Abuse investigations
- Accounting and audit requirements
- Quality assurance and service records
- Backup recovery and service integrity
This can include prompts, uploads, rendered files, logs, support records, billing records, and other operational records where retention is justified.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No system is perfectly secure, and we cannot guarantee absolute security.
You are responsible for keeping your credentials secure and for promptly notifying us if you suspect unauthorized access.
10. Your Choices and Rights
10.1 Account controls
You may be able to manage some preferences through your account. Studio users may also be able to submit account deletion requests through account settings. Deletion requests may be reviewed before approval to help prevent fraud, abuse, or unauthorized account actions.
10.2 Basic privacy rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or information about certain personal data we hold about you. In some jurisdictions, you may also have rights to data portability, objection, restriction, or appeal.
For privacy requests, email us at [email protected] or use our contact page:
10.3 California notice
If you are a California resident, you may have rights under California law to know about, access, correct, or delete certain personal information, subject to exceptions. We do not sell your personal information.
10.4 EEA and UK users
If you are in the EEA or UK, you may have rights under applicable law to access, correct, erase, restrict, object to certain processing, or request portability of certain personal data, subject to exceptions. You may also have the right to complain to your local data protection authority.
11. International Users
If you use the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other countries where we or our providers operate.
12. Children's Privacy
The Service is not intended for people under 18. We do not knowingly provide the Service to people under 18 in violation of applicable law.
If we learn that we have collected personal information from someone under 18 in violation of law, or that the Service is being used in connection with exploitative content involving a child, we may remove the content, restrict the account, preserve relevant records, and make appropriate reports where required or permitted.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version and update the "Last Updated" date above. If we make a material change, we may also provide additional notice where appropriate. Your continued use of the Service after the updated version takes effect means you accept the revised Privacy Policy.
14. Contact Us
For privacy questions or requests, contact:
- Email: [email protected]
- Contact page: https://trending.com/contact
Trending.com, Inc. is a Delaware corporation.