Dog Crying Over 9/11 in HVAC Ad Sparks Controversy

Sophia Moonstone

Updated Sunday, September 8, 2024 at 12:00 AM CDT

A recent newspaper advertisement has ignited a wave of reactions across social media platforms, specifically Reddit. The ad in question combines HVAC services with a patriotic remembrance of the September 11 attacks, featuring a tearful dog and the Twin Towers. The text "NEVER FORGET" prominently heads the ad, with the number 9 and an image of the burning towers nestled between the words.

The ad promotes "Quality Home Comfort HEATING • COOLING" services, showcasing Goodman brand HVAC units. The background is designed in soothing light blue and soft purple hues, juxtaposing the emotional weight of the depicted imagery. The right side of the ad particularly stands out, displaying a dog with a tear rolling down its face, symbolizing loss and remembrance linked to the 9/11 tragedy.

Below the evocative imagery, the advertisement urges potential customers to "UPGRADE NOW!" with bold purple letters, listing services like "FURNACES • AC," "DUCT WORK • INSTALLATION," and mentioning 24/7 emergency service availability. Contact details for the service provider are located at the bottom left corner, including an address in Grafton, WV, and a phone number for free estimates.

Reddit users have not held back their opinions. Comments range from humorous quips like "K9/11" to critiques of the ad's tone and design. One user noted, "Sometimes the cringe is just so tone-deaf and bad that it really makes me wonder how much brain damage the average person is just walking around with." Another drew a parallel to corporate America's response post-9/11, saying, "This echoes the insulting way everyone tried to leverage the tragedy for corporate gains."

The ad's design choices, such as using multiple typefaces and the emotional imagery of a crying dog, have also been points of contention. One comment read, "I’m crying just by seeing eight typefaces on that ad." Another user humorously remarked, "Jet fuel can't make dogs cry. Wake up sheeple!"

This ad has been compared to other corporate attempts to tie products with patriotism, such as The Onion's satirical article, "Not knowing what else to do, woman bakes American flag cake." The overall sentiment appears to be that the ad's attempt to blend commercial promotion with a national tragedy feels forced and distasteful.

For those interested in viewing or discussing the ad further, the original Reddit post continues to attract attention and comments, reflecting a broad spectrum of reactions to this unique and controversial marketing approach.

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View source: Reddit

Top Comments from Reddit

SkullRunner

Sometimes the cringe is just so tone deaf and bad that it really makes me wonder how much brain damage the average person is just walking around with.

ToddBradley

This echoes the insulting way everyone tried to leverage the tragedy for corporate gains. For months after 9/11, ads were trying to cash in on it with pseudo-patriotism implying that buying things is the best defense against terrorism. Don't let the terrorists win; instead buy the new 2002 Dodge Durango! Free American flag with every purchase.

BabyCrazy5558

K9/11

leoniddot

I’m crying just by seeing eight typefaces on that add.

Otto-Korrect

It was all faked. Jet fuel can't make dogs cry. Wake up sheeple!

authorizedscott

F***ing s*** that is a terrible ad. Funny, but damn. I would “never forget” to never do business with someone who panders like that. Oof.

dumpyredditacct

Oh my. Using the actual photo of them burning for an ad. There is absolutely nothing more American than the way our struggle for money makes us act.

12345_PIZZA

The Onion ran an article titled [“Not knowing what else to do, woman bakes American flag cake”](https://theonion.com/not-knowing-what-else-to-do-woman-bakes-american-flag-1819566173/) in their first issue after 9/11. Perfectly summed up how most of us were feeling, and how companies reacted, too. Confused as hell, but patriotic.

whiskeypetes

I know exactly what happened. The graphic designer put together the ad and some higher up says I think we should add in the twin towers and a crying dog. Marketing is like no way why would we do this. What does it have to do with our business? What message are we trying to send. After so much back and forth marketing just caves and says put in whatever the boss wants.

Deadaghram

"Never 9 I II Forget"

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