Crazy Hotel Reservation Fail: Quotation Marks Gone Wrong!

Noah Silverbrook

Updated Wednesday, March 27, 2024 at 12:00 AM CDT

Have you ever come across a piece of writing that made you scratch your head in confusion? Well, get ready to have a good laugh because we've stumbled upon a hotel reservation confirmation that takes the cake for poor use of quotation marks. This image, shared on Reddit, showcases a portion of a written welcome letter from a hotel that will leave you questioning the grammar skills of their reservation team.

The letter starts off innocently enough, with a polite greeting of "Greetings of the day!" It seems like a quaint way to welcome guests to their establishment. However, things quickly take a turn for the grammatically worse as the letter progresses.

The reservation team, in their attempt to ensure a comfortable stay, kindly requests guests to provide information about their arrival time, distinctive food preferences, special occasions, or choice of non-smoking/smoking rooms. Nothing unusual about that, right? Well, here's where the quotation marks start to play a confusing role.

Within the text, the reservation team uses quotation marks to emphasize certain phrases. For example, they ask guests to let them know of their "arrival" time, "distinctive" food preferences, "special occasions," or choice of non-smoking/smoking rooms. It's unclear why these phrases require quotation marks, leaving guests scratching their heads in confusion. Are they implying that the arrival time is not actually an arrival time? Or that the special occasions are not really special? It's a mystery!

To add to the confusion, the reservation team signs off the letter with the phrase "sincerely care" enclosed in quotation marks. Are they insinuating that their care is not genuine? Or is it just a quirky way of expressing their dedication to providing top-notch hospitality services? We may never know.

The image and the accompanying comments on Reddit have sparked a wave of amusement and bewilderment among users. Some have humorously pointed out the poor grammar and the irony of the quotation marks, while others have shared their own experiences with similar linguistic mishaps.

One user even shared a link to a YouTube video titled "You're Welcome," perhaps highlighting the irony of the situation. Another user found the phrase "Greetings of the day!" amusingly quaint and mentioned using it at work.

It's clear that the hotel reservation team's usage of quotation marks has left many people scratching their heads. One comment humorously suggests that the team wanted to underline their emphasis instead. Others hilariously speculate whether there is a hidden meaning behind the quotation marks.

This amusing yet puzzling image serves as a reminder that even the smallest grammatical errors can lead to confusion and unintended humor. So, the next time you come across a piece of writing with questionable grammar or peculiar punctuation, take a screenshot and share it with the world. After all, laughter is the best remedy for linguistic mishaps!

In the end, we can only hope that this hotel's reservation team takes note of their quotation mark blunder and ensures future correspondence is free from such grammatical confusion. Until then, let's enjoy this crazy hotel reservation fail that reminds us to double-check our grammar before hitting that send button.

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View source: Reddit

Top Comments from Reddit


We are "preparing your stay" at our "hotel" and to ensure you are as "comfortable" as possible on arrival, we seek your co-operation in letting us know of your "arrival" time, "special occasions" or choice of "rooms".


Just poor grammer all around and then they tell the truth at the end.


You’re welcome -


"Greetings of the day!" is very quaint. I may use it at work today.


They wanted underline.


Looks like the hotel reservation team is playing a game of "Lost in Translation" with their grammar! Let's hope they don't end up booking guests into the broom closet instead of the bedroom!


is it!?? is it?!?


Smoking or non-smoking rooms seems odd to me. Thought that was a relic of the past.


Got a business card from a local lawncare guy who didn't seem to understand what quotes or capitalization are for. It almost read like it was making fun of bad handymen. ​ >Let "your" imagination be our Guide. > >If its an outside Project, "you describe it" and let us make it Happen! > >Ask for a free "affordable" Estimate


Proofreed- er here. Move along.

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